Amazon gift cards are generally non-refundable once purchased
Check whether the gift card was unused and still within any applicable return window
Contact Amazon Customer Service and request a review of the gift card purchase
Provide the order number, gift card code, and proof of purchase
If the gift card was bought from a third-party seller, contact that seller for a refund
If the gift card was received as a gift, ask the sender to request the refund if eligible
If the gift card was lost, stolen, or redeemed fraudulently, report it to Amazon support immediately
If the gift card was purchased by mistake, ask Amazon whether a refund or account credit is possible
If Amazon denies the refund, check the payment method provider for dispute or chargeback options
Review Amazon’s gift card terms and conditions for eligibility details