Check the console serial number on the PS5 and the box
Verify the serial numbers match
Inspect the packaging quality and official Sony branding
Confirm the model number on the label
Power on the PS5 and complete the initial setup
Sign in with a valid PlayStation Network account
Connect to the internet and update the system software
Check the console in your PlayStation account device list
Verify the purchase receipt and seller details
Contact PlayStation Support with the serial number if needed