Sign in to your Shutterfly account
Go to your order history or recent orders
Find the order you want to cancel
Check the order status
If the order is not yet in production, look for a cancel option
Select cancel order and confirm
If there is no cancel option, contact Shutterfly customer support immediately
Have your order number ready
If the order has already shipped, request a return or refund if eligible
Review Shutterfly’s cancellation policy for your specific order