Check the claim type: warranty, repair, replacement, or insurance
Find your phone’s IMEI, serial number, and purchase date
Keep the original invoice or proof of purchase
Back up your data before submitting the phone
Contact Oppo customer support or visit an authorized service center
Explain the issue clearly and provide the required details
Submit the phone, proof of purchase, and ID if requested
Fill out the claim form provided by Oppo or the service center
Follow the inspection process and wait for claim approval
Pay any applicable charges if the issue is not covered
Collect the repaired or replaced phone after claim completion
Keep the claim receipt and service reference number for follow-up