Switch to a Snapchat Public Profile
Open Snapchat and tap your Bitmoji or profile icon
Tap your Public Profile
Tap Insights
Review metrics such as views, reach, engagement, and audience data
Check Story Insights by opening a Story and swiping up
Check Spotlight Insights from your Public Profile or Spotlight section
Use Creator tools to access performance data for posts and content
Make sure your account meets Snapchat’s eligibility requirements for Insights
Update the Snapchat app to the latest version
If Insights are unavailable, wait until your account has enough activity and followers