Verify that the item is eligible for a USPS claim
Gather your proof of value, mailing receipt, and tracking number
Keep the original packaging and damaged item if applicable
Go to the USPS Claims website
Sign in or create a USPS.com account
Select the mail class and shipment type
Enter the tracking number and shipment details
Choose the reason for the claim
Upload required documents and evidence
Submit the claim online
Wait for USPS review and respond to any requests for more information
Check claim status through your USPS account
Receive payment or denial decision by mail or email
Appeal or resubmit if USPS requests additional documentation