Find the street light pole number or nearest address
Note the exact location and intersection
Check if the outage is on a public street or private property
Report it to your city or local utility’s street light service line
Use the city website, mobile app, or online reporting form if available
Call the non-emergency city number if online reporting is not available
Provide the pole number, location, and a brief description of the problem
Include any safety hazards, such as exposed wires or sparking
Save the report confirmation number if one is provided
Follow up if the light is not repaired after a reasonable time