Check Spectrum’s outage map or service status page
Sign in to your Spectrum account and look for outage alerts
Use the My Spectrum app to report the outage
Call Spectrum customer service at 1-833-267-6094
Report the outage through Spectrum’s online support chat
Provide your account number, service address, and a description of the issue
Restart your modem and router before reporting if requested
Ask for a ticket or reference number for follow-up
Monitor updates through the app, website, or text alerts