Go to Amazon.com or open the Amazon app
Sign in to your Amazon account
Open the menu and select Your Orders
Find the gift order you want to return
Select Return or Replace Items
Choose the item and the reason for return
Select how you want to receive the refund or replacement
Choose a return method and follow the instructions
Print the return label if required
Pack the item securely in its original packaging if possible
Attach the return label if required
Drop off the package or schedule a pickup as instructed
Keep the return tracking receipt until the refund is processed
