Stay calm and keep your tone neutral
Use short, clear, direct statements
Focus on facts, not emotions
Set firm boundaries
Do not argue about their version of reality
Avoid trying to win or prove a point
Do not overshare personal information
Keep conversations brief
Repeat your boundary if needed
Use “I” statements when necessary
Do not react to baiting or insults
End the conversation if it becomes abusive
Choose your timing carefully
Keep written communication when possible
Prioritize your safety and well-being