Seek urgent legal advice from a solicitor experienced in medical negligence and fertility claims
Gather all medical records, clinic notes, test results, consent forms, prescriptions, and treatment plans
Obtain a clear timeline of treatment, appointments, advice given, and any errors or delays
Identify the exact negligent act or omission, such as misdiagnosis, incorrect treatment, lab error, delayed referral, or failure to obtain informed consent
Get an independent medical expert to review whether the care fell below an acceptable standard
Collect evidence of harm, including reduced fertility, loss of chance to conceive, physical injury, emotional distress, and financial losses
Keep receipts and proof of costs for treatment, medication, travel, counselling, and future fertility care
Check the legal time limit for bringing a claim in your jurisdiction
Send a formal complaint or letter of claim to the clinic, hospital, or practitioner
Ask your solicitor to calculate compensation for pain and suffering, lost earnings, treatment costs, and future expenses
Consider whether the claim should include both the fertility clinic and any individual clinician or lab involved
Preserve all communications, including emails, messages, and appointment confirmations
Do not sign settlement documents or accept an offer before legal review
If the case involves a public hospital or NHS service, follow the relevant pre-action or complaints procedure
If the case involves a private clinic, check the contract, consent documents, and regulatory complaints route
File the claim in the correct court or tribunal if settlement is not reached
Attend any required medical assessments or expert examinations
Keep a record of how the negligence affected your physical health, mental health, relationships, and family plans
Ask your solicitor whether interim payments are possible for urgent treatment costs
Review whether there may be claims for wrongful birth, loss of reproductive autonomy, or failure to warn, if applicable