Call 198 from your Jio number for complaints and service issues
Call 199 from your Jio number for general customer care
Call 1800 889 9999 from any number to contact Jio customer care
When the IVR starts, choose the option for customer support
Press the option for speaking to a customer care executive
If asked, say “customer care executive” or “agent” clearly
Wait on the line until the call is transferred
Use the MyJio app and go to Help and Support
Select your issue and choose the chat or callback option
Use Jio’s official website support section to request assistance
Visit the nearest Jio Store or Jio Service Center for in-person help