Call JioFiber customer care at 1800-896-9999 or 199
Request disconnection and surrender of your JioFiber connection
Provide your registered mobile number and JioFiber account details
Confirm the reason for surrender if asked
Ask for a service request or complaint reference number
Return the JioFiber router, set-top box, remote, and other installed equipment if required
Clear any pending dues before closure
Keep the receipt or confirmation of equipment return and final closure
Check your registered mobile number and email for disconnection confirmation
Follow up with customer care if the request is not processed within the expected time