How to Change Primary Care Physician?

Check your health plan’s rules for changing primary care physicians

Log in to your insurance member portal or app

Call the customer service number on your insurance card

Ask for a list of in-network primary care physicians

Choose a new primary care physician who is accepting new patients

Confirm the new physician is in your network

Submit a PCP change request through your insurer if required

Update your primary care physician with your new doctor’s office

Request transfer of your medical records to the new physician

Confirm the effective date of the change with your insurer

Schedule your first appointment with the new primary care physician

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