Call the IRS main phone line at 800-829-1040
Call during early morning hours to reduce wait times
Use the automated prompts to reach the option for individual tax questions
Press the option for “refund,” “tax law,” or “all other questions” if prompted
Say “representative” or “agent” repeatedly when the automated system asks for a response
Avoid entering your Social Security number unless the system specifically requests it
Have your tax return, Social Security number, and any IRS notices ready
If calling about a business tax issue, use 800-829-4933
If calling about identity theft, use 800-908-4490
If calling about a tax transcript or account issue, use the number on your IRS notice when available
Use the IRS TTY/TDD line at 800-829-4059 if you are hearing impaired
Try calling on Tuesdays, Wednesdays, or Thursdays for shorter hold times
If you cannot get through by phone, request help through an IRS Taxpayer Assistance Center appointment
Use the IRS website to find local office contact options and appointment scheduling
Keep calling back if the line is busy or the wait is too long