Open the Zelle app or your bank’s mobile app
Sign in to your account
Enroll your email address or U.S. mobile number in Zelle
Share your enrolled email address or U.S. mobile number with the sender
Wait for the sender to send the money
Open the notification from Zelle or your bank
Accept the payment if prompted
Check your bank account balance to confirm the money was received
Ensure the payment is sent to the same email address or U.S. mobile number you enrolled with
Contact your bank or Zelle support if the money does not appear in your account