Check your health plan’s rules for changing primary care physicians
Log in to your insurance member portal or app
Call the customer service number on your insurance card
Ask for a list of in-network primary care physicians
Choose a new primary care physician who is accepting new patients
Confirm the new physician is in your network
Submit a PCP change request through your insurer if required
Update your primary care physician with your new doctor’s office
Request transfer of your medical records to the new physician
Confirm the effective date of the change with your insurer
Schedule your first appointment with the new primary care physician
