Open the Amazon app or website and go to Your Orders
Select the order you want to contact about
Choose Track Package or Contact Driver if available
If a PIN is required, share it only through the official Amazon delivery contact option
Call or message the delivery agent through the Amazon tracking page if the option is shown
If there is no direct contact option, use Amazon Customer Service and provide the order details and PIN
Keep the PIN ready and give it only when asked by Amazon or the delivery agent through official channels
Do not share the PIN in public chats, emails, or unofficial phone numbers