Log in to your Ticketmaster account
Go to your Orders or My Tickets section
Select the ticket order you want to exchange
Check whether the event is eligible for exchange
Choose the exchange option if available
Select the new event, date, or seat options
Review any price difference or fees
Confirm the exchange request
Complete any required payment or refund steps
Check your email for the updated ticket confirmation
Contact Ticketmaster support if the exchange option is not available