Pause before writing
Write the email when calm
State the issue clearly
Use factual, specific language
Focus on the problem, not the person
Keep the tone professional
Avoid insults, sarcasm, and threats
Use short, direct sentences
Explain the impact of the issue
State what you want to happen next
Set a clear deadline if needed
Read the email again before sending
Remove any overly emotional wording
Consider waiting before sending
Ask someone to review it if needed