Return the equipment within the allowed return window
Keep the equipment unopened and in original condition
Use the exact return method specified by Frontier
Request a waiver from Frontier customer support
Escalate the request to a supervisor if the fee is disputed
Document any shipping delays or service issues that affected the return
Check whether the fee is refundable under your contract or promotion
Cancel or downgrade service before equipment is shipped, if permitted
Use your own compatible equipment instead of Frontier-provided equipment
Verify whether the fee applies only to non-returned or damaged equipment