Address issues early and privately
Focus on specific behaviors, not personality
Listen to the employee’s perspective
Set clear expectations and standards
Document incidents and conversations
Provide direct, constructive feedback
Offer support, coaching, or training
Establish measurable improvement goals
Follow up consistently and regularly
Apply policies fairly and consistently
Involve HR when needed
Escalate formal discipline if behavior does not improve
Protect team morale and productivity
Stay calm, professional, and objective
Know when reassignment or termination is necessary