Stay calm and keep your tone neutral
Do not mirror their passive-aggressive behavior
Address the specific behavior directly
Ask clear, simple questions
Set firm boundaries
Focus on facts, not tone
Use “I” statements
Avoid taking the behavior personally
Do not overreact or argue
Clarify expectations and responsibilities
Repeat your point if they deflect
Document important interactions
Limit engagement if needed
Walk away if the conversation becomes unproductive
Encourage direct communication
Seek support if the behavior continues