Ask thoughtful questions
Listen more than you speak
Speak clearly and concisely
Use precise words
Admit when you do not know something
Stay calm under pressure
Read regularly
Keep up with current events
Learn basic facts in key areas
Organize your thoughts before speaking
Avoid exaggeration
Dress neatly and appropriately
Maintain good posture
Make steady eye contact
Use confident body language
Be punctual
Follow through on commitments
Keep your workspace tidy
Write with correct grammar and spelling
Give credit where it is due
Be curious and open-minded
