Open the Apple Support app or visit support.apple.com
Sign in with your Apple ID if prompted
Select the product or issue you need help with
Choose the topic that matches your problem
Tap or click Find Locations or Bring in for Repair
Select an Apple Store near you
Pick an available date and time
Confirm the appointment details
Save the confirmation email or appointment code
Arrive at the store a few minutes early
Bring your device, charger, and proof of purchase if needed