Go to iforgot.apple.com
Enter your Apple ID email address
Follow the on-screen steps to reset your password or unlock the account
Check your email or trusted device for verification codes
Use your trusted phone number to confirm your identity
If prompted, answer security questions
If two-factor authentication is enabled, enter the verification code sent to your trusted device
If account recovery is required, submit the request and wait for Apple’s instructions
Sign in at appleid.apple.com after resetting the password
If you cannot access trusted devices or numbers, contact Apple Support
If Activation Lock is the issue, provide proof of purchase to Apple Support