Identify the branch of service and the type of records needed
Gather the veteran’s full name, date of birth, Social Security number, service number if available, branch, and dates of service
Determine whether the records are service treatment records, personnel records, or VA medical records
For service treatment and personnel records, submit a request to the National Personnel Records Center
Use Standard Form 180 to request military records
Complete all required sections of Standard Form 180 accurately
Sign and date the request
Include proof of identity if required
Submit the request by mail, fax, or through the appropriate online records request system if available
If requesting records for someone else, include authorization or proof of legal authority
If the veteran is deceased, provide proof of death and proof of relationship or legal authority if needed
If requesting VA medical records, contact the VA medical center where treatment was received
If requesting current military treatment records, contact the military treatment facility or records office
Keep copies of all forms and supporting documents
Follow up if no response is received after a reasonable period
Request expedited processing if there is an urgent need and qualifying circumstances apply