How to Reset Locked iPad?

If you know the passcode, enter it and unlock the iPad normally

If Face ID or Touch ID works, use it to unlock the iPad

If the iPad says “iPad Unavailable” or “Security Lockout,” wait for the timer and try again if you remember the passcode

If you forgot the passcode, put the iPad in recovery mode

Connect the iPad to a Mac or PC with Finder or iTunes

For iPads with Face ID, quickly press and release Volume Up, quickly press and release Volume Down, then press and hold the Top button until the recovery mode screen appears

For iPads with Home button, press and hold the Home button and the Top or Side button until the recovery mode screen appears

On the computer, choose Restore

Wait for the iPad to erase and reinstall iPadOS

Set up the iPad again after the restore

If Find My iPad was enabled, sign in with the Apple ID and password used on the device

If you cannot use a computer, use iCloud Find My to erase the iPad

Go to iCloud.com/find and sign in with your Apple ID

Select the locked iPad

Choose Erase iPad

After erasing, set up the iPad again

If Activation Lock appears, enter the Apple ID and password previously used on the iPad

Contact Apple Support if you cannot recover the Apple ID or complete the reset

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