Start with the person’s name and a clear statement of sympathy
Express sorrow for their loss
Offer support and care for the grieving person(s)
Share a positive memory or meaningful detail if appropriate
Acknowledge the impact of the loss with respectful language
Keep the message brief and sincere
Use a warm closing (e.g., “With sympathy,” “Thinking of you,” “Sincerely”)
Sign your name or your relationship to them (e.g., “Love,” “Your friend”)
Avoid clichés, blaming, or minimizing the grief
Avoid mentioning beliefs or medical details unless you know the family wants that
Offer a specific help option if you can (e.g., meals, errands, calls)