Locate the Sync button on the Arlo camera
Press and hold the Sync button for about 15 seconds
Wait for the camera LED to blink amber, then blue
Release the Sync button
Remove the camera from the Arlo app if needed
Re-add the camera to the Arlo app
If the camera is unresponsive, remove and reinsert the battery
If using a power adapter, unplug the camera and plug it back in
If the reset does not work, contact Arlo Support