Back up important files to an external drive or cloud storage
Unplug unnecessary external devices (except keyboard and mouse)
Open Settings
Go to System
Select Recovery
Under “Reset this PC,” select Get started
Choose one:
Keep my files
Remove everything
Select Local reinstall or Cloud download (if available)
Review the reset settings
Select Reset
Allow the PC to restart and complete the process
Set up Windows after reset (language, keyboard, region, sign-in)
Reinstall apps and restore files if needed