Be employed by the City of Baltimore or be an authorized contractor, partner, or official user approved by the City
Contact your department’s IT help desk, supervisor, or onboarding contact to request an official city email account
Complete any required employment, identity, and access verification steps
Follow the City’s account request and approval process
Wait for IT to create and assign your BaltimoreCity.gov email address
Set up your password and multi-factor authentication if required
Use the email account only for authorized city business and follow city IT policies