Press the Home button on the remote
Go to Settings
Select Device Preferences or System
Select Reset or Reset & Admin
Select Factory Data Reset
Confirm the reset
Enter the PIN if prompted
Wait for the TV to restart and complete the reset
If the TV is frozen, unplug it from power
Wait 60 seconds
Plug it back in
Turn the TV on
If you cannot access the menu, locate the reset button on the TV
Press and hold the reset button for 10 to 15 seconds
Release it when the TV restarts
After reset, follow the on-screen setup steps