Shut down the laptop and unplug it
Remove the battery if possible
Turn the laptop upside down and gently shake out loose debris
Use compressed air to...
Shut down the notebook completely
Unplug the charger and all accessories
Remove the battery if it is removable
Press and hold the power button for 10 to...
Shut down the laptop completely
Unplug the charger and all accessories
Remove the battery if it is removable
Hold the power button for 10 to 15 seconds
Work...
Turn off the laptop and unplug it
Check whether the black spots appear in screenshots
If the spots appear in screenshots, update or reinstall the graphics...
Shut down the laptop and unplug it
Remove the battery if it is removable
Disconnect all cables and accessories
Use a soft, dry microfiber cloth to wipe...
Check the sticker on the bottom of the laptop
Check under the battery if it is removable
Look in the original box or receipt
Open System Information...
Restart the laptop
Close unused apps and browser tabs
Update the operating system
Update drivers
Run antivirus and malware scan
Clear temporary files
Free up disk space
Disable startup programs
Check for...
Open Command Prompt as Administrator
Type `powercfg /batteryreport` and press Enter
Open the generated battery report file from the path shown
Check the Design Capacity and Full...
Back up any important files, photos, and documents
Plug in the laptop or ensure the battery is charged
Sign out of accounts if needed
Open Settings
Go to...
Check the battery report in Windows using `powercfg /batteryreport`
Open the battery report file in your browser and review design capacity, full charge capacity, and...
Turn off the laptop and unplug it
Let the screen cool down
Close the laptop gently
Use a clean microfiber cloth
Wipe the screen lightly to remove dust
Dampen...
