Ensure everyone is safe and call emergency services if needed
Move vehicles to a safe location if possible
Take photos of the damage, scene, and any injuries
Exchange contact and insurance details with other parties
Collect witness names and contact information
File a police report if required or if the accident is serious
Notify your insurance company as soon as possible
Provide your policy number, accident date, time, and location
Submit all requested documents and evidence
Cooperate with the insurer’s investigation and inspection
Get repair estimates from approved or preferred repair shops
Keep records of all calls, emails, and claim documents
Follow up regularly on claim status
Review the settlement offer carefully before accepting
Appeal or dispute the claim decision if necessary