Log in to your Chase account
Select the card or account with the charge
Find the transaction you want to dispute
Choose the dispute or report a problem option
Follow the prompts to submit the dispute
Call the number on the back of your Chase card if needed
Gather supporting documents such as receipts, emails, or screenshots
Explain why the charge is incorrect
Submit the dispute within the required time limit
Monitor your account for updates
Respond promptly if Chase requests more information
Review the temporary credit or final decision once issued