Unplug the washing machine
Turn off the water supply
Check the drain hose for kinks, clogs, or bends
Make sure the drain hose is not inserted too far into the standpipe
Remove and clean the drain hose if blocked
Clean the pump filter or drain trap
Inspect the pump impeller for debris
Check the drain pump for damage or failure
Verify the lid switch or door lock is working
Inspect the washer settings for a drain or spin cycle issue
Remove any excess laundry or unbalanced load
Check the household drain or standpipe for blockage
Clear any lint, coins, or small objects from the tub
Test the washer again after reconnecting everything
Replace the drain pump if it is not operating
Call a qualified appliance technician if the problem continues