Use the built-in password reset options for your operating system
Try your Microsoft account or Apple ID recovery if the laptop is linked to one
Use a password reset disk or recovery key if you created one earlier
Boot into recovery mode and use the official account recovery tools
Ask an administrator to reset the account if it is a work or school laptop
Contact the laptop manufacturer’s support for device-specific recovery steps
If needed, back up data through recovery tools before resetting the laptop
Perform a factory reset only if you cannot recover access any other way
Reinstall the operating system as a last resort
Take proof of ownership to an authorized service center for assistance