Back up your important files to an external drive or cloud storage
Plug in the charger and keep the notebook connected to power
Save any open work and close all applications
Click Start
Open Settings
Select System
Select Recovery
Under Reset this PC, click Reset PC
Choose Remove everything for a full factory reset
Select Local reinstall or Cloud download
Follow the on-screen prompts
Choose whether to clean the drive if prompted
Confirm the reset
Wait for the notebook to restart and complete the reset process
Set up Windows again after the reset finishes