Back up any important files to an external drive or cloud storage
Plug in the computer to power if it is a laptop
Open Settings
Click Update & Security
Click Recovery
Under Reset this PC, click Get started
Choose Keep my files or Remove everything
Choose Cloud download or Local reinstall
Follow the on-screen prompts
Select any additional reset options if prompted
Click Reset to begin the process
Wait for the computer to restart and complete the reset
Set up Windows 10 after the reset finishes
