Enter the correct BIOS, power-on, or Windows password
Use the HP account recovery or password reset option if available
Reset the Microsoft account password if the notebook uses a Microsoft sign-in
Use a password reset disk if one was created earlier
Sign in with another administrator account and change the password
Perform a factory reset from recovery options if you can access them
Contact HP Support for model-specific unlock or recovery steps
Take the notebook to an authorized service center if it remains locked