How To Refund A Game On PS5?

Go to PlayStation Store on your PS5

Select your profile icon

Select Account Management

Select Transaction Management

Select Purchase History

Find the game you want to refund

Select Request Refund

Follow the on-screen steps to submit the request

Check your email/notifications for the refund status

If you can’t find “Request Refund,” open a browser and go to the PlayStation refund request page

Sign in with your PlayStation Network account

Submit the refund request for the specific purchase

Keep the receipt/purchase details handy (game name, date, and order info)