Approach with empathy and patience
Avoid shaming, criticizing, or forcing
Focus on safety, health, and daily functioning
Start with one small area or one small task
Ask what feels hardest to discard
Offer practical help with sorting and organizing
Encourage keeping only what is useful, safe, or meaningful
Set realistic goals and deadlines
Respect their pace and decision-making
Involve a therapist or counselor if possible
Seek support from a hoarding-specialized professional
Check for fire, fall, pest, and sanitation risks
Help create clear pathways and access to exits
Separate trash, donations, and important items
Use labeled boxes or bags for categories
Avoid moving items without permission
Celebrate small progress
Maintain boundaries and protect your own well-being
Contact local social services if the situation is unsafe
Call emergency services if there is immediate danger