Back up your files, photos, and important data
Plug in your HP laptop to a power source
Click Start
Open Settings
Select System
Select Recovery
Under Reset this PC, click...
Back up your important files
Plug in your HP computer to power
Restart the computer
Press the appropriate recovery key during startup
Select Troubleshoot
Select Reset this PC
Choose Remove...
Open Device Manager
Expand Human Interface Devices
Right-click HID-compliant touch screen
Select Disable device
Confirm the prompt
Restart the computer if needed
If the touch screen is not listed, check...
Press Ctrl + Alt + Delete
Select Change a password
Enter your current password
Enter your new password
Confirm the new password
Press Enter
If you use a Microsoft account,...
Enter the correct Windows password or PIN
Use the password reset option on the sign-in screen
Reset your Microsoft account password at account.live.com/password/reset
Sign in with another...
Back up important files and data
Plug in the AC adapter
Turn off the computer
Turn on the computer and immediately press the F11 key repeatedly
Select Troubleshoot
Select...
If you know the current password, sign in to Windows
Open Settings
Go to Accounts
Select Sign-in options
Choose Password
Select Change
Enter the current password
Enter the new password
Confirm the...
Back up your files, photos, and important data
Plug in the laptop to a power source
Click Start
Open Settings
Select System
Select Recovery
Under Reset this PC, click Reset...
Power off the laptop
Disconnect the charger
Remove all external devices
Check the power adapter and cable for damage
Try a different wall outlet
Remove the battery if it...
Turn on the HP printer
Open the printer control panel
Tap or press Setup or Settings
Select Printer Maintenance or Tools
Choose Restore Defaults or Reset
Select Restore Factory...
Press the touchpad enable/disable key, usually one of the function keys with a touchpad icon
Press Fn plus the touchpad key if required
Double-tap the top-left...
Plug in the charger and wait a few minutes
Open the laptop lid
Press any key on the keyboard
Press the touchpad buttons
Connect an external keyboard and...
Press PrtScn to capture the entire screen
Press Windows + PrtScn to capture the entire screen and save it automatically
Press Alt + PrtScn to capture...
