Press the PS button on your controller
Open Settings
Select Accessibility
Select Screen Reader
Turn off Screen Reader
Go to Settings
Select Sound
Select Audio Output
Turn off Voice Chat or adjust...
Press and hold the PS button on the controller
Select Accessories
Select Wireless Controller
Select Turn Off
Press and hold the PS button, then choose Sound/Devices, then Turn...
Power off the PS5 completely
Unplug all cables and accessories
Place the console on a flat, clean surface
Hold the console firmly
Lift the corner of the plate...
Turn off the PS5 completely
Unplug the power cable and all other cables
Remove the stand if attached
Place the console on a clean, flat surface
Hold the...
Open the PS5 home screen
Go to Settings
Select Users and Accounts
Select Link with Other Services
Choose a service with a web login page
Open the login page
Use...
Power off the PS5 completely
Unplug the console for 60 seconds
Restart the PS5 and try the disc again
Remove the disc and check for scratches, dirt,...
Use a different USB-C cable
Try a different USB port on the PS5
Charge the controller directly from the console
Leave the controller charging for at least...
Clean around the analog stick with compressed air
Gently rotate the stick while spraying compressed air
Use a small amount of isopropyl alcohol on a cotton...
Check whether your wireless headphones are PS5-compatible
Put the headphones into pairing mode
On the PS5, go to Settings
Select Accessories
Select Bluetooth Accessories
Choose your headphones from the...
Turn on the PS5
Go to Settings
Select Network
Select Settings
Select Set Up Internet Connection
Choose the hotel WiFi network
Enter the WiFi password if required
If a login page...
Turn off the PS5 controller and disconnect it from the console
Remove any cable from the controller
Wipe the outer shell with a soft, dry microfiber...
Connect the PS5 to a router using an Ethernet cable
Go to Settings
Select Network
Select Settings
Select Set Up Internet Connection
Choose Wi-Fi or LAN Cable
Select your network
Enter...
Update your PS5 system software to the latest version
Sign in to your PlayStation Network account
Open the Control Center on your PS5
Select Game Base
Choose the...
Turn on your PS5
Connect the PS5 controller to the console with a USB cable
Press the PS button on the controller
Go to Settings
Select Accessories
Select Controller
Select...
Go to Settings
Select Sound
Select Microphone
Select Adjust Microphone Level
Turn off Noise Suppression if available
If using a headset, open the headset companion app or device settings
Check...
Sign in to the PS5 with the PS Plus account
Go to Settings
Select Users and Accounts
Select Other
Select Console Sharing and Offline Play
Turn Console Sharing and...
Sign in to your PS5 with the account you want to set as primary
Go to Settings
Select Users and Accounts
Select Other
Select Console Sharing and Offline...
Move the PS5 closer to the router
Remove obstacles between the PS5 and router
Use the 5 GHz Wi-Fi band
Restart the PS5
Restart the router and modem
Forget...
Restart the PS5
Check available storage in Settings > Storage
Delete unused games and apps
Clear captures and media files
Empty the PS5 trash if applicable
Move games to...
Make sure the disc is inserted correctly with the label facing the proper direction
Remove the disc and check for scratches, smudges, dust, or cracks
Clean...
Turn off the PS5 completely
Plug the controller into the PS5 with a USB-C cable
Press the PS button on the controller
Try a different USB-C cable
Try...
Check the console serial number on the PS5 and the box
Verify the serial numbers match
Inspect the packaging quality and official Sony branding
Confirm the model...
Press the PS button on your controller
Go to Game Base
Select the Friends tab
Choose Search for Players
Enter your friend’s online ID
Select the correct profile
Choose Add...
Go to the PS5 home screen
Highlight the game you want to remove
Press the Options button on your controller
Select Delete
Confirm the deletion
To uninstall from storage...
