Turn off the phone immediately
Unplug the charger and remove any accessories
Hold the phone with the charging port facing downward
Gently tap the phone against your...
Turn off the device immediately
Unplug any cable or accessory
Hold the device with the charging port facing downward
Gently tap the device against your palm to...
Restart the phone
Remove any screen protector
Clean the screen gently with a microfiber cloth
Check for pressure damage or a loose case
Test the screen in safe...
Turn the phone off immediately
Do not charge it
Remove the case
Remove the SIM card and tray
Remove any accessories
Wipe the outside with a dry cloth
Hold the...
Restart the phone
Remove the case and screen protector
Check for pressure marks or physical damage
Clean the screen gently with a microfiber cloth
Adjust brightness and display...
Power off the device
Wash and dry your hands
Remove the device case
Lift one corner of the screen protector with a fingernail or plastic card
Peel off...
Turn off the device immediately
Unplug any charging cable
Hold the device with the charging port facing down
Gently tap the device against your hand to help...
