Open the Papa John’s app
Sign in to your account
Go to your order history or active orders
Select the order you want to cancel
Check the order status
If the order is still pending, tap Cancel Order if available
If there is no cancel option, contact the store directly right away
Use the store phone number shown in the app or on your order confirmation
If needed, contact Papa John’s customer support through the app or website
Have your order number ready when you call or message support