Contact Airtel customer care through the Airtel Thanks app, helpline, or website
Request broadband disconnection and provide your account details
Verify your identity and account ownership
Clear any pending dues or outstanding bills
Ask for a disconnection request number or reference ID
Schedule pickup of Airtel router, modem, or other rented equipment if required
Return all Airtel-owned devices and accessories
Confirm the final bill and settlement amount
Ensure the service is deactivated after the notice period
Save the disconnection confirmation for your records