Listen without interrupting
Pay full attention to the other person
Put aside assumptions
Ask open-ended questions
Reflect back what you heard
Notice the other person’s emotions
Acknowledge their feelings
Try to see the situation from their perspective
Avoid judging or criticizing
Be patient and present
Use respectful body language
Validate their experience
Respond with kindness
Practice active listening regularly
Consider how your words may affect others
Show genuine curiosity about their experience
Offer support when appropriate
Check your understanding before responding
Be aware of your own emotions
Practice empathy in everyday interactions
