Back up your files (if possible)
Disconnect all peripherals (USB drives, external monitors, printers)
Plug the notebook into AC power
Press and hold the Power button for 10–15 seconds to fully shut down
Turn the notebook back on
Press and hold the appropriate key repeatedly during startup:
Acer Aspire/Chromebook/Other Acer: press F2 for BIOS
If Windows boots: use Windows Recovery instead
If Windows boots:
Open Settings
Go to System
Select Recovery
Under “Reset this PC,” select Reset PC
Choose one option:
Keep my files
Remove everything
Select Local reinstall or Cloud download (if shown)
Follow the on-screen prompts to complete the reset
If Windows does not boot:
Force shutdown by holding the Power button during startup
Repeat 2–3 times until Windows shows “Preparing Automatic Repair”
Select Troubleshoot
Select Reset this PC
Choose Keep my files or Remove everything
Follow the on-screen prompts
After reset:
Sign in to Windows
Reinstall apps and restore files (if backed up)
Reconnect peripherals only after setup completes
